Reverse logisitics
To be added smth about SAP ARM Reverse logistics focusing on organization level Returns from the customer: Free-of-Charge Deliveries Free-of-Charge Subsequent Deliveries Returns: Make a subsequent delivery of the goods, free of charge Credit Memo Request (If the customer complains that the price was miscalculated) Debit Memo Requests (If prices were calculated as too low) Invoice Correction Requests (price or quantity that should have been calculated) Refurbishment Customer paid repair Return to vendor Using a PO Using a QM notification Stock transfer return ARM Determining what to do with a large volume of returned products is a complex process, and many retailers rely on manual, rule-based decisionmaking and inefficient processing, which can lead to a significant amount of waste. Using returns technology automates the returns routing process by leveraging data-driven decision-making that sends returned inventory to the most profitable channel. This starts...