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openSAP: Developing and Extending SAP Fiori Elements Apps

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SAPUI5 is an HTML framework tailored to building modern, cross-platform, enterprise-grade web applications. SAPUI5 is the reference UI technology for the SAP Fiori user experience. SAP Fiori elements provides standard floorplans and uses metadata to streamline and accelerate developing SAPUI5 applications. Most enterprise use cases involve providing an overview of business-relevant data, working with lists of business objects, and managing these business objects. Unit 1: Painting the big picture Before: Create a new Meta data extension for a CDS view. Unit 2: Understanding the architecture The floorplans and application controller provide the basis for your application SAP Fiori elements floorplans   Implemented as XML templates Incorporate current UX design OData connects your app to the back end Meta description of data model  CRUD and actions  Query language  Capabilites and restrictions OData annotations define how the app looks and behaves Consumption hint...

openSAP: Building Apps with the ABAP RESTful Application Programming Model

openSAP: Understanding Your Customer’s Journey

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 The Return on Investment of CX your understanding of your customer’s expectations are critical to delivering a better experience for them We take in stimuli like what we see and hear.  We build perceptions based on emotions and understanding. The customer’s experience is based on what they believe will happen versus what is happening.  There's formula I like to use for this:  perception minus expectation multiplied by emotion.  What does that mean? It means whatever your customer is perceiving about the situation is the truth to that customer. They are either happy to see you’re exceeding their expectations or they’re disappointed you are not meeting them. And all of this is wrapped in the very human experience of emotions.  Here are three questions that are important to ask about your brand and your customers.  What is your brand promise?  What is the agreement you promise to customers before they even become a customer? What does your marketing...