SAP Event Management

-
SAP EM is used to actually monitor the status of an end-to-end business process matching up the planned events and measurements with the actual events and measurements to uncover exceptions.

Questions to answer

  • Which processes do I want to track?
  • Which objects of these processes should be monitored?
  • Which events do I need to track within each process?
  • Are my events date- and time-driven?
    • For each event, check whether the event is expected to occur at a certain date or time.

      • At the same time, also consider if the event is location- or partner-based.
      Where should the planned dates and times for my expected events come from?
      From where will the actual events be reported (e.g., IDoc, Legacy System, R/3)?
      Do I have any events that may occur but are not planned?
      Which rules should be applied to my process when events are or are not posted?

Key Points

  • Partners – See how your partners are performing and react to deviations to planned partners performing certain events in your process
  • Locations – If your process is intended to have Event A end up at Location A but it arrives at location B then raise exception..
  • Measurements – You’re transporting frozen goods from point A to point B and the temperature must not go above 10 deg. If it arrives at point B at 11 deg then raise exception!!!
  • Tracks status changes to YOUR business processes
  • Matches the planned process with the actual process (TO UNCOVER EXCEPTIONS)
  • Real-time notification of events
    • Alert framework
    • Workflow engine
  • 2 Types of events:
    • Those that you expect to happen (the plan)
    • Those that actually happen (the actual)
  • Regular event => Events that occur within the planned period
  • Early / Late event => Events occurring outside the planned period
  • Unexpected event => Events that you never planned for
  • Unreported event => Event that you expected to occur but never did
  • Manage the sequencing of your events
  • Provides both operational and analytical reporting capabilities
    • Operational => Web GUI application – Where are my issues now?
    • Analytical => SAP NetWeaver BI integration – How well did I do and where are my improvement points

References

Comments

Post a Comment