openSAP: This Is SAP Fieldglass

Unit 1: Staffing and Services Procurement

• A BUYER is an organization that is looking to procure external workers.
• A SUPPLIER is an organization that provides external workers to a buyer organization.
• A WORKER is the person engaged to do work. In this case, the workers are represented by suppliers, who provide them to buyers.
• Workers can be further classified depending upon how the buyer chooses to engage them.
• For instance, if the buyer wants a worker to essentially be a temporary part of an internal team, the buyer will engage him or her as a CONTINGENT worker
• Now if the buyer wants to hire a worker to deliver a predefined service, the buyer will contract with the supplier and define the specifics of the service that the worker is to provide. In that case, the worker is engaged as a SERVICES worker and works to produce a specific deliverable, for a specific project, in a certain timeframe. Thus, his or her duties are managed not by the company but by the contract, called a Statement of Work (SOW).

Unit 2: Vendor Management Systems

A vendor management system (VMS) is a cloud-based application that allows both a buyer company and a supplier company to keep track of an external workforce.

Unit 3: The Program

A Program is a combination of processes, people, and platforms that helps create and maintain efficiencies in the functions necessary for maintaining a business.

When organizations determine that they need a Program to govern external worker procurement, they usually target one or more of the following five business-driven objectives: cost, quality, visibility, efficiency, and compliance. 

Unit 4: Contingent Worker Procurement in SAP Fieldglass

1. Worker Management defines and maintains the standards by which workers are procured and managed.

2. Supplier Management monitors and manages the relationship (and the contract) between the buyer and it's suppliers.

3. Transaction Monitoring & Auditing ensures that all transactions follow the correct workflows and that they adhere to the agreements made between all stakeholders.

4. Spend & Rate Management negotiates and manages the rates that suppliers charge for worker's services.

5. Quality & Continuous Improvement continuously reviews and streamlines processes to ensure

that it is effectively meeting company and stakeholder goals.

6. Risk Mitigation analyzes worker data, enforces compliance policies, and reviews the regulatory environment to mitigate the risks to the buyer.

7. Change Management ensures that proper change communications have been sent to internal stakeholders, as well as suppliers and workers. Also communicates any configuration changes in the SAP Fieldglass application.

8. Application Administration maintains WorkingNet’s instance of SAP Fieldglass and ensures that the processes and the platform are properly aligned.

9. End User Support acts as the first line of support for the buyer's SAP Fieldglass users.

The Program Management Office – or PMO – is a group or department that manages an organization’s external workforce management program. 

• The PMO is responsible not only for ensuring that the processes and procedures are adhered to, but also for the day to day operations of the Program itself through the procurement and management of workers. But the PMO is also often responsible for the configuration, management, and the first line or tier one support of the SAP Fieldglass application

The Program Management Office – or PMO – is a group or department that manages an organization’s external workforce management program. The PMO is responsible not only for ensuring that the processes and procedures are adhered to, but also for the day to day operations of the Program itself through the procurement and management of workers. But the PMO is also often responsible for the configuration, management, and the first line or tier one support of the SAP Fieldglass application

Unit 5: Services Procurement

Step 1: Job posting

Step 2: Approving the job posting

Step 3: Distributing the job posting

Step 4: Reviewing job seekers

Step 5: Selecting job candidates

Step 6: Creating a work order

Step 7: Approving the work order

Step 8: Notifying the supplier

Step 9: The worker registers

Step 10: Tracking time and expenses

Step 11: Approving the worker’s time and expenses

Step 12: Generating the invoice

Step 13: Paying the worker

Unit 6: Services Procurement in SAP Fieldglass
Unit 7: Worker Profile Management in SAP Fieldglass

Link: https://open.sap.com/courses/fg1-1